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My car was hit by one of their insureds while it was parked in front of my house almost two months ago. They are awful at answering phones, and if you're lucky enough to get someone to answer, they put you on hold forever. I had an associate get smart with me and said...
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1.0
#879919
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Unique driver blew a stop sign and t boned me. Was arrested on the scene for no passport and no drivers license. Called unique and the driver conviently cancelled policy on june 11 2016 12:01 am the nite before accident. Accident was june 11 2016 at 11:35 pm. ...
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#868435
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On May 26th, 2016, a driver who is insured by Unique Insurance hit the driver front fender and broke my driver mirror which shock impacts negatively on the driver door glass of my 2011 Nissan Rogue. After receiving my report claim number 16ILP0013456 from Unique...
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Anonymous
Anonymous

I filed a claim with Unique Auto 7 weeks ago and received my claim number. Havent heard from them since. I have been calling and emailing. Its nearly impossible to get a rep o...

1.0
I didn't like
  • No return calls or emails
#859264
Reply to reviews
This is ridiculous this company takes no pride in customer service, even worse if you are customer who has their insurance, it seems like you have to write a bad review to get a response. Filed claim April 29th it is now May 30th. My car is at one of their quote on...
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1.3
I didn't like
  • No paper work sating claim is approved and amount
  • No communication adn no way to reach claims dept
  • Customer service
#857556
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The absolute worst insurance company I've ever had to deal with . Was rear-ended on April 18th 2016 by one of their insured... have left several messages emails even my attorney has had problems trying to get in touch with them... they just will not return calls......
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Anonymous
Anonymous

Why don't you answer the calls ?

1.0
Garden City, Georgia
#851673
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They never returned phone calls ever. Not even management will call you back. I have had to *** work twice to drive to their location to talk to someone behind a plate glass window. I have paid for a rental car for 7 Days waiting for them to have the adjuster call back...
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#849942
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It's a shame the companies like this are able to get away with what they do. They take you money, but DO NOT PAY OUT ON CLAIMS. I don't care what you situation is. Do your research and find a insurance company that will stand by you when you need them. The company...
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#773772
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Hello my name is john w i use to have unique auto insurance and boy are they unique. A young lady was texting on 3/5/14 and ran a red light and totaled my suv and it took unique 3 months for the adjustor to come out to declare that it was totaled and 2 more months to...
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#771370
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I was in a car accident 6/15/15. I have not heard from anyone at this company. My adjuster never answers the phone. If I have to come in person it will not be a pretty site. I just need to know what is going on with my car. I do have personal items that I cannot...
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1.0
Monroe Center, Illinois
#669278
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An insurance claim was filed with Unique insurance company, settlement release papers were sent to the wrong address. When the company was contacted for a follow up they indicated that everything had been mailed out. I informed the adjuster that nothing had been...
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#406125
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Unique Insurance Company Claim Review

Unique Insurance Company
#820197
1.6
Details
The insurance commissioner told unigue to pay me. It's been four months not a dime.But it's conflict of interest the commission charges them to write polices get a lawyer sue them or be like me and fix your own vehicle.
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Unique Insurance Company Claim Review

Unique Insurance Company
#798301
This company even has the BBB fooled. They owe me $4000. They have my title to my car. I have to get an attorney to gey my money. Im going to report them to the state of illinois insurance people. BBB closed my claim and til this day has not followed guide lines. Im reporting them too.
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Unique Insurance Company Auto Insurance Review

Unique Insurance Company
#706300
Claim adjuster Gloria Webb is the worst. Was suppose to have obtained police reports. Never did. Sent me for an estimate. Never contacted me again until I called company and left complaint to be given to her boss. Told me my damage is less than deductible.
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Unique Insurance Company Claim Review

Unique Insurance Company
#692869
1.0
Details
This company is horrible my car is still in the shop after 46 days the ujuster webt on vacation without putting my claim in i have paid over 700 dollars in rental and got 235 back and have to continue to pay plus a 500 dollar deductible tgis company is a joke
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Insurance Claim Review

Unique Insurance Company
#651148
1.1
Details
I filed a claim on my 2014 Malibu two weeks ago and have only received on call from unique this past wednesday. Since ive tried contacting the claims adjuster and no one will respond this place is such a rip off they want to be paid every month but cant follow up on claims
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